Help/Frequently asked questions
This page provides answers to common questions about this site, organized into
four categories:
The Capital Times newspaper
The Capital Times newspaper
Q — How can I order home delivery of
The Capital Times newspaper?
A —You can subscribe to the paper-and-ink version on madison.com.
Or, if you prefer, you may call customer service at (608) 252-6363 or (800)
362-8333 to start your subscription. You may make subscription inquiries
via e-mail or by regular mail
at:
Madison Newspapers Inc.
Circulation Department
PO Box 8975
Madison, WI 53708-8975
Q — What if I didn’t receive my newspaper?
A —If you experience a problem with your newspaper delivery, you should
call customer service at (608) 252-6363 or (800) 362-8333.
Q — Can I search back issues of The Capital
Times on the Internet? How far back do the archives go?
A —The electronic archives - which date to 1989 and include staff-written
stories from the Wisconsin State Journal and The Capital Times - are available
on madison.com.
Photographs, maps, graphics and illustrations are not included with the
stories. Searching is free, but a $1.95 charge per full-text article download
is assessed. Payment for articles may be completed on an article-by-article
basis with a MasterCard or Visa account; if you download articles frequently,
you may wish to establish
an account through NewsLibrary’s Passport service. For assistance with
the archives, call (800) 896-5587. You also can use a commercial fee-based
database service such as DataTimes (800-642-2525), Dialog (800-334-2564)
or NEXIS (800-227-4908) to access stories.
Q — Can I purchase or download copies of
photos that appeared in Capital Times articles?
A —You may purchase exhibit-quality prints of photographs that appeared
in Capital Times articles through Merlin-Net.
Q — Can I purchase back issues of the
print edition?
A —The Madison Newspapers Inc. circulation department retains back
issues of the print edition of The Capital Times for one year to date. To
order a back copy, contact the circulation department at (608) 252-6363
or (800) 362-8333. If you are looking for an edition older than one year,
you should check with your local library or university, which may retain
microfilm copies.
Q — How do I send a letter to the editor?
A —You may send letters to the editor via e-mail,
by fax at (608) 252-6445 or by regular mail at:
Voice of the People
The Capital Times
PO Box 8060
Madison, WI 53708
When sending a letter to editor, be sure to do the following:
• Sign your name(s). Your name will be published.
• Include an address and daytime phone number for verification purposes.
The address and phone number will not be published.
Q — Can I send a press release to The Capital
Times via e-mail?
A — You may send press releases via e-mail. Send releases concerning
sports to tctsports@madison.com.
Send press releases concerning local news to citydesk@madison.com.
Send press releases concerning business to tctbiz@madison.com.
Send press releases concerning features to tctlife@madison.com.
Send press releases concerning entertainment events to rhythm@madison.com.
You also may send press releases by fax to (608) 252-6445 or by mail to:
The Capital Times
PO Box 8060
Madison, WI 53708
When sending a press release, be sure to do the following:
• Keep all press releases short.
• Double space text.
• Write clearly, addressing who, what, where, why and when in the first
two paragraphs.
• Identify the organization or individual sending the release and include
the name and daytime phone number (with area code) of someone we can contact
if we have questions.
Q — What is the general mailing address
and phone number for The Capital Times?
A —The Capital Times’ address is:
The Capital Times
PO Box 8060
Madison, WI 53708
The general telephone number is (608) 252-6400.
Q — What is the relationship between The
Capital Times, Wisconsin State Journal and Madison Newspapers Inc.?
A — The Capital Times is a locally-owned company. The Wisconsin State
Journal is one of the properties of Lee Enterprises, a national media corporation.
The Capital Times and Lee Enterprises each own half of Madison Newspapers
Inc., which handled advertising, production, distribution and administrative
functions for the two daily newspapers. Madison Newspapers contracts with
Lee Enterprises to provide the content of the morning and Sunday newspapers
and with The Capital Times Company to provide content for the evening newspaper.
The newsroom employees of The Capital Times are employed by The Capital
Times Company and are independent of the State Journal or Lee Enterprises.
Madison Newspapers also publishes a number of other publications, including
the daily newspapers in Baraboo and Portage and Agriview. It also runs a
major commercial printing operation.
A full history of The Capital Times is available on captimes.com.
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captimes.com
Q —What type of content can I find
at captimes.com that I won’t find in the print edition of The Capital Times?
A —Often, Web-based information modules will be created to supplement
and enhance the print version of The Capital Times. In addition, online
interactive forums are sometimes posted to captimes.com in conjunction with
stories in the print edition of the newspaper.
Q —What content from The Capital
Times print edition is not available at captimes.com?
A —Not all of the stories that appear in the print edition of The Capital
Times appear on captimes.com. Editors make daily decisions about what will
and won’t be published to captimes.com; however, all staff-written stories
are added to the searchable
archives. Letters to the editor, legal notices and marriage and divorce
notices do not appear on the Web site.
Q —How can I find the stories I want at
captimes.com?
A — The captimes.com home page is updated every morning between 8 a.m.
and 1 p.m. Stories less than a month old are available to all users and
may be found on the index pages such as Local News and Business. To find
a story that was not published to captimes.com or that is older than one
month, you may search the archives.
Q —May I repost a Capital Times article
on my Web site?
A —Anything appearing on captimes.com is intended for the personal
use of users of the captimes.com only. While you may interact with or download
a single copy of any portion of the Content for your personal, non-commercial
entertainment, information or use, you may not reproduce, sell, publish,
distribute, modify, display, repost or otherwise use any portion of the
content in any other way or for any other purpose. Requests regarding use
of the content for any purpose other than personal, non-commercial use should
be directed to phaslanger@madison.com.
Q —Are obituaries available on captimes.com?
A —Both paid obituaries and births and deaths notices are available
at captimes.com. A list of births and
deaths in the Madison area are updated Monday through Saturday, and an archive
dating from July 2000 is maintained. You also may read today’s
obituaries, which are paid death notices supplied by the family of the
deceased. There is a one-week archives of paid obituaries.
Q —Where do I find information about dining,
movies, nightlife, events and other entertainment listings online?
A —Rhythm, Madison’s complete
entertainment source, provides searchable information about the city’s cultural
scene.
Q —How do I get my event listed in Rhythm?
A —You may e-mail press releases concerning entertainment events to
rhythm@madison.com.
You also may send press releases to:
The Capital Times
1901 Fish Hatchery Rd.
P.O. Box 8060
Madison, WI 53708
When sending a press release, be sure to do the following:
• Keep all press releases short.
• Double-space.
• Write clearly, addressing who, what, where, why and when in the first
two paragraphs.
• Identify the organization or individual sending the release and include
the name and daytime phone number (with area code) of someone we can contact
if we have questions.
Q —What if I have other questions or
comments about captimes.com?
A —Heather Lee Schroeder, editor of captimes.com (hls@madison.com),
or Phil Haslanger (phaslanger@madison.com), managing editor of The Capital
Times, welcome your feedback and would be happy to answer your questions
about captimes.com. You also may want to direct your comments to specific
staff members.
Technical problems
Q —Whom do I contact if I am having
problems with captimes.com?
A —Send an e-mail to Heather Lee Schroeder,
editor of captimes.com.
Q —Whom do I contact if I am having
problems with madison.com?
A —Send an e-mail to the madison.com webmaster. Back to Top
Advertising
Q —Where are the classified ads?
A —Classifieds reside
on madison.com. There is a link to
madison.com on the left side of every page.
Q —Can I search for a classified ad
in the archive?
A —You will find the current day and the previous six days of classifieds
on madison.com. If an ad is no longer running in the print edition of the
newspaper, you will need to order a back copy of the print edition to find
the ad. (See Can I purchase back issues of the print edition? above.)
Q —How do I place a classified ad?
A —You may place a classified
ad online, or by calling (608) 257-7777.
Q —What if I purchased a classified
ad, and I can’t find it online?
A —Call (608)250-4019.
Q —Where can I find information about advertising
on captimes.com or madison.com?
A —Madison Newspapers Inc.’s advertising
media kit contains descriptions of the many advertising options available
on captimes.com and madison.com. Call (800)362-8883 for more information.
Q —Where can I find information about
advertising in the print edition?
A —Madison Newspapers Inc.’s advertising
media kit contains descriptions of the many advertising options available
in The Capital Times’ print editions. Call (800)362-8883 for more information.
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Copyright © 2001, The Capital Times
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