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AT&T launching in-home tech support service

Jeff Richgels  —  8/23/2008 6:02 pm

AT&T announced Thursday that it is launching a nationwide in-home tech support and installation service.

AT&T ConnecTech will provide TV and home theater installation, personal computer and home network setup, and repair services. A user does not have to be an AT&T customer.

"AT&T has long been a familiar face in the homes of Americans -- first installing phone service, high speed Internet service and now AT&T U-verseSTV," Carmen Nava, senior vice president, AT&T Consumer Marketing Operations, said in a statement. "Now, we are taking that expertise to a whole new level with robust in-home tech support, and with the same great customer service and reliability we've delivered for more than a century."

Details, including prices, are available at www.att.com/connectech. Services start under $100.

"The home services industry represents a billion dollar marketplace," Nava said. "We're using our strength in TV and broadband services to integrate both the product and care needs of today's digital consumer."

Jeff Richgels  —  8/23/2008 6:02 pm